Frequently Asked Questions
Everything you need to know about shopping with Putnams.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
How do I return an item that doesn't fit?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and have all original tags attached. You can initiate a return through our online portal.
Which payment methods do you accept?
Putnams accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your garments true to size?
Most of our collections follow standard sizing. However, we recommend checking the specific size guide located on each product page for detailed measurements and fit notes.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.
How should I care for my Putnams apparel?
To ensure the longevity of your garments, we recommend following the care instructions on the inner label. Most of our items prefer a cold wash and air drying.